At Todayzvibe, managed by Hexa Info Systems, we strive to provide a seamless and convenient shopping journey. In this document, “we,” “us,” and “our” refer to Hexa Info Systems, while “you,” “your,” and “user” refer to our valued customers. At Todayzvibe, we are dedicated to delivering your orders efficiently and on time. This Shipping and Delivery Policy explains the terms and conditions related to the shipment of products purchased through our website. By placing an order, you agree to the terms outlined in this policy.  

Shipping Locations  

We currently ship to all serviceable pin codes across India. At present, we do not provide international shipping.  

Processing Time  

Orders are generally processed within 1–2 business days (excluding weekends and public holidays) from the date of order confirmation.  

After your order has been processed, you will receive a confirmation email containing the relevant details.  

Delivery Timeline  

Our standard delivery timeframe ranges between 3–8 business days, ensuring your fashion selections reach you promptly.  

Failed Delivery Attempts  

If delivery is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the package, the order will be returned to our warehouse. Customers may request that the order be re-delivered.  

Damaged or Lost Shipments  

If your order is received in a damaged condition, please contact our customer support team within 48 hours of delivery and provide photographic proof.  

In the event that a shipment is lost during transit, we will arrange for a replacement or issue a refund after confirmation with the courier partner.  

Contact Us  

For any questions or concerns regarding shipping and delivery, please contact us at:    
hexainfosystems66@gmail.com.  

We appreciate your trust in shopping with us and look forward to ensuring a smooth and reliable delivery experience.